My Grobo won’t connect to the server

Good day, I already have 3 Grobos running on the server, however everytime I try to add my 4th Grobo it won’t connect to the server and I can’t get beyond the screen shot listed below, any help would be tremendously appreciated

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If you’re on the discord server get in touch with CitizenGrown (@Grobo here) as they may be able to assist.

Can also send an email to [email protected], this is probably the best first thing to do.